Get secure, encrypted support for all your Abacus Market needs. Our team is here to help with account issues, vendor inquiries, technical problems, and general questions. All communications are handled through secure, privacy-focused channels.
The most secure way to contact our support team. All messages are encrypted end-to-end using our official PGP key.
Create support tickets directly within your Abacus Market account. All tickets are encrypted and tied to your account for security.
Real-time support for urgent issues. Available during business hours through the platform's encrypted chat system.
Login issues, password resets, 2FA problems, account recovery, and profile settings assistance.
Vendor applications, store management, listing issues, fee questions, and vendor tool support.
Transaction disputes, escrow problems, payment confirmations, refund requests, and order tracking.
Site functionality issues, browser compatibility, connection problems, and feature questions.
Account security concerns, suspicious activity reports, privacy questions, and PGP key assistance.
Report violations, dispute resolution, content moderation issues, and rule clarifications.
Our support team works around the clock to provide timely assistance while maintaining security protocols.
For critical security issues, account compromises, or urgent safety concerns, contact our emergency response team immediately through the secure ticket system with "EMERGENCY" in the subject line.
Emergency issues are handled within 1-2 hours, 24/7.